Common questions
- Why is my Stripe account restricted?
- We’ve received a Stripe payment — where can we see the breakdown?
- What payment reference will appear on our bank statement?
- How can we check which bank details Stripe will pay into?
- What documents are required to verify bank details?
- How do we submit or update our charity bank details?
- Are there any fees for having a Stripe account?
- Who can set up the Stripe account?
- We already have a Stripe account — can we use that?
- Why do we need to set up Stripe?