Why is my Stripe account restricted?
We’ve received a Stripe payment — where can we see the breakdown?
What payment reference will appear on our bank statement?
How can we check which bank details Stripe will pay into?
What documents are required to verify bank details?
How do we submit or update our charity bank details?
Are there any fees for having a Stripe account?
Who can set up the Stripe account?
We already have a Stripe account — can we use that?
Why do we need to set up Stripe?

Who can set up the Stripe account?

January 13, 2026 11:50

The Stripe account must be set up by a charity representative who is responsible for administering the charity or its finances.
This person will be verified by Stripe as part of the process.

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