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Charity admin account

This section covers how to manage your Give as you Live admin account, update charity details and more.

About the admin system

  • What is the difference between an admin and a contact?
  • Who should have admin access?
  • Why can’t I see certain features yet?
  • What can you do in the admin system?
  • What is the admin system?

How to change details

  • How do I change the charity bank details?
  • Our charity is merging with another – what do we do?
  • How do I change our charity page URL?
  • Our charity is re-branding – how do we update our details?
  • How do I update my charity logo?
  • How do I change my charity details?

Managing admins & permissions

  • There are no admins on our account – what do we do?
  • I look after more than one charity – how do I manage them all?
  • I’m leaving my charity – what do I need to do before I go?
  • How do I remove an administrator?
  • How do I create more administrators?
  • How do I get added as an admin?

How to close account

  • Will supporters still be able to raise funds if our account is closed?
  • What happens if we have funds left but close our account?
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